We at GreatBigStuff.com believe that reliable shipping of your order is an important part of your ultimate satisfaction. For that reason, we have tried to keep the shipping costs reasonable and the delivery time prompt. Please review our shipping information below.
Standard Ground Shipping to the Contiguous US
We have established an easy and simple way to determine the shipping fees for your retail order to anywhere in the contiguous US. To keep the shipping charge calculation as simple to follow as possible, the charge will be a flat $7.77 for orders up to $149 of merchandise. If your order is $150 or more, shipping is FREE! So, make the most of this low price by filling your cart with as much as you want. We'll ship it all to you for a low flat rate charge or for FREE!
In-stock orders are usually shipped out within two to four business days, (five to seven business days during the holiday season), from when the order is placed. Typically you will have your order within one week, but we ask you to please allow a full two weeks from the first business day after placing your order, for your order to be delivered, when using the Ground Shipping option. The ground shipping option ensures your order with ship within two weeks, however we will attempt to contact you regarding your order if it cannot ship within two weeks. Holidays may delay delivery of your order. Customized orders will generally take an additional two to three days to ship. If you have an event or specific in-hand date requirement we advise selecting an express shipping option.
Most orders are shipped via UPS or the U.S. Postal Service. We cannot ship to P.O. Boxes. To accommodate our customers in the military, we will ship to APO/FPO addresses. APO/FPO address in Alaska, Hawaii, or international should read the sections below that apply to those destinations.
For express shipping, please read the section at the bottom of this page.
Shipping to Foreign Addresses and Outside of the Contiguous US
If you require your order to be shipped to a country other than the United States, please visit our international customer's page here. Please read all directions first!
For Canadian, Puerto Rico, U.S. Virgin Islands, Alaska, Hawaii and any other international locations: Please email us first prior to placing your order online so that we may get a shipping quote and arrange specific shipping details with you. If you place your order online without obtaining a shipping quote from us first, we will email you a shipping invoice. That invoice must be paid prior to us processing your order. We are not responsible for the delay of your orders due to you not paying your shipping invoice.
Please email us your proposed shopping list and the destination address so that we can calculate your shipping options and costs for your review. Shipping@GreatBigStuff.com
Express Shipping Requests:
Some of our customers require express shipping. We have options available for selection at checkout. During checkout you will be charged $7.77 to hold your order. Someone from our team will then calculate your express shipping charge and email you an invoice for payment. Your order will not be processed until the express shipping invoice is paid. If we do not hear back from you in regards to the shipping invoice in 24 hours of it being sent, your order will default to ground shipping.
Our online cart is unable to calculate the shipping cost for these services. This is because couriers charge based on weight and package dimensions. Since we don't have that information until your order has been packed, the shipping cost is not known until that time. Unlike many other businesses that inflate the cost to cover themselves, we charge exactly what the UPS shipping system provides to us. We add no other charges and will send you an invoice for the shipping amount. If you are concerned about the shipping expense, we strongly encourage you to call first to obtain a shipping quote for your specific order. Please note that some products are made to order or ship direct from our factory, these products may not be immediately available for express shipment or may exceed the size limitations on express shipment. In these circumstances, we will contact you, to try and accommodate your needs.
The cut off time for all express orders is 12:00pm EST daily.
*Since March of 2020, UPS has suspended all package delivery time guarantees*.