We, at GreatBigStuff.com believe that reliable shipping of your order is an important part of your ultimate satisfaction. For that reason, we have tried to keep the shipping costs reasonable and the delivery time prompt. Please review our shipping information below.
Standard Ground Shipping to the Continental US
We have established an easy and simple way to determine the shipping fees for your retail order to anywhere in the continental US. To keep the shipping charge calculation as simple to follow as possible, the charge will be a flat $7.77 for orders up to $150 of merchandise. If your order is $150 or more, shipping is FREE! So, make the most of this low price by filling your cart with as much as you want. We'll ship it all to you for a low flat rate charge or for FREE!
In-stock orders are usually shipped out within two to four business days from when the order is placed. Typically you will have your order within one week, but we ask you to please allow a full two weeks from the first business day after placing your order, for your order to be delivered, when using the Ground Shipping option. The ground shipping option ensures your order with ship within two weeks, however we will attempt to contact you regarding your order if it cannot ship within two weeks. Holidays may delay delivery of your order. Customized orders will generally take an additional two to three days to ship. If you have an event or specific in-hand date requirement we advise selecting an express shipping option.
Most orders are shipped via UPS or the U.S. Postal Service. We cannot ship to P.O. Boxes. To accommodate our customers in the military, we will ship to APO/FPO addresses. APO/FPO address in Alaska, Hawaii, or international should read the sections below that apply to those destinations.
For rush shipping, please read the section at the bottom of this page.
Shipping to Foreign Addresses and Outside of the Continental US
If you require your order to be shipped to a country other than the United States, please visit our international customer's page here. Pleased be advised that all International sales are final. Please read all directions first!
For Canadian, Puerto Rico, U.S. Virgin Islands, Alaska, Hawaii and any other international locations: Please email us first prior to placing your order online so that we may get a shipping quote and arrange specific shipping details with you. If you place your order online without obtaining a shipping quote from us first, we will ship your order the most economical way possible and you will be charged for all expenses and fees associated with the delivery of your order. By placing your order online, you agree to pay all shipping charges. We are not responsible for the delay of your orders if you choose to place your order online without obtaining a shipping quote. Doing so may delay your order as much as 60 days!
Please email us your proposed shopping list and the destination address so that we can calculate your shipping options and costs for your review. Shipping@GreatBigStuff.com
Rush Shipping and Special Shipping Requests:
Some of our customers request special shipping arrangements, such as UPS air service. We will be glad to try to accommodate these special requests. Please be sure to specify the type of service (how fast) in the comment area during checkout. If you do not specify a service type, we will assume that you want your package shipped for next weekday delivery (if available). While we will charge you the shipping courier's quoted rate, this cost can vary from very expensive (next day AM) to something a bit more reasonable (3 business day). Our online cart is unable to calculate the shipping cost for these services. This is because couriers charge based on weight and package dimensions. Since we don't have that information until your order has been packed, the shipping cost is not known until that time. Unlike many other businesses that inflate the cost to cover themselves, we charge exactly what the UPS shipping system provides to us. We add no other charges and will simply charge your original credit card for the shipping amount. This will appear as an additional charge on your credit card billing statement. If you are concerned about the shipping expense, we strongly encourage you to call first to obtain a shipping quote for your specific order. Please note that some products are made to order or ship direct from our factory, these products may not be immediately available for express shipment or made exceed the size limitations on express shipment. In these circumstances, we will contact you, to try and accommodate your needs. To help protect our customer's interests, we will automatically add the couriers insurance for the value of the order.